Terms of Service
Last updated 8 November 2026
These terms are an agreement between you and Pocket Labs Pty Ltd (ABN to be added) ("KickCam", "we", "us"), the maker of the KickCam iPhone app and the website at kickcam.video (together, the "Service"). By creating an account, or by using the Service, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the Service.
1. Who can use KickCam
- You must be at least 16 years old, or have the permission of a parent or guardian who agrees to these terms for you.
- You must give us accurate, current information when you create your account, and keep it up to date.
- If you use KickCam for a club, school or team, you confirm you're allowed to do so on its behalf.
2. Your account
- Keep your sign-in methods (email, Apple or Google account) secure. Don't share your account or let anyone else use it.
- You're responsible for activity on your account. Tell us straight away at support@kickcam.video if you think someone else has used it.
- You can delete your account at any time in the app (Settings › Delete account).
3. Recording games and filming people
KickCam is made for filming sport, which often includes children. You're responsible for making sure every recording is allowed. In particular:
- You have permission to film the people in your recordings, and, for anyone under 18, from their parent or guardian. Many clubs and schools have their own photography and filming policies; you follow them.
- When you add players to a team (names, numbers, photos), you have their permission, or their parent's or guardian's for children.
- You follow the rules of the venue, competition and league, and any laws about recording in your area.
- You choose who can watch each game (your team only, or anyone with the link) and you're responsible for who you share links with.
- You'll remove or stop sharing footage if a player, parent or guardian reasonably asks you to.
4. What you can't do
- Upload, record or share anything illegal, harmful, abusive, harassing, hateful, sexual, or that exploits or endangers children.
- Infringe anyone's privacy, image, copyright or other rights, or share footage you don't have the right to share.
- Try to access other teams' data, get around security or access controls, overload the Service, or reverse engineer it except where the law allows.
- Use the Service to send spam, or resell it without our written agreement.
5. Your content
- You (or your team) own the videos, clips, drawings, notes and other content you create with KickCam ("your content").
- You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transcode, display and share your content only as needed to run the Service for you and the people you choose, for example to stream games, make highlights and thumbnails, and show share links. This licence ends when your content is deleted, except for copies kept in backups for a short time or that we must keep by law.
- We don't use your videos to advertise KickCam, and we don't sell them. We may use them to improve features such as ball tracking only if you give us separate permission.
- We may remove content, or restrict access to it, if we reasonably believe it breaks the law or these terms, or if we're asked to by a court or regulator.
6. Storage, retention and backups
- Full game videos uploaded to the cloud are kept for 12 months after they're ready, then deleted. We'll try to remind team owners and coaches 30 days before. Clips, stats and game details are kept until you or your team delete them.
- Deleted games can be restored for 30 days, then they're removed for good.
- Videos on your phone are your responsibility. If you turn on automatic free-up, videos are removed from your phone once they're in the cloud.
- Keep your own copies of anything important. We work hard to keep your content safe but can't promise it will never be lost.
7. AI features, tracking and stats
Ball tracking, automatic camera movement, suggested moments, scores and stats are automated and can be wrong or incomplete. The gimbal may miss play, and recordings can fail (for example because of a call, low storage, low battery or heat). Check anything important yourself; don't rely on KickCam as the only record of a game.
8. Gimbals and third-party services
KickCam works with Apple DockKit gimbals made by other companies, and uses services such as Apple, Google, Supabase and Amazon Web Services. Their terms apply to their products. We're not responsible for third-party hardware, apps or services.
9. Changes and availability
- We may change, add or remove features, and we may change these terms. If a change is significant, we'll ask you to agree again in the app or on the website.
- We aim to keep KickCam available but it may sometimes be unavailable for maintenance or reasons outside our control.
- We may suspend or close your account if you break these terms, if we must by law, or to protect other users. You can stop using KickCam at any time.
10. Liability
Nothing in these terms limits rights you have under the Australian Consumer Law or other laws that can't be excluded.
To the extent the law allows, the Service is provided "as is", and we're not liable for indirect or consequential loss, lost recordings or footage, lost data, or loss arising from content shared by you or others. Where our liability can be limited, it's limited to resupplying the Service or the amount you paid us in the 12 months before the claim (if any).
You're responsible for your content and how you use the Service, and you agree to cover our reasonable costs if a claim is made against us because of content you uploaded or shared in breach of these terms.
11. General
- These terms are governed by the laws of New South Wales, Australia, and the courts there have jurisdiction (unless the law where you live says otherwise).
- If part of these terms can't be enforced, the rest still applies.
- Questions or complaints: support@kickcam.video.
See also our Privacy Policy. Questions: support@kickcam.video