Privacy Policy

1. What we collect

• Account details: your email address, and your name and profile picture if you sign in with Apple or Google or add them yourself.
• Team and player details you or your teammates add: team names and colours, members and roles, player names, shirt numbers, positions and photos.
• Game content: videos and audio you upload, clips, thumbnails, scores, tagged moments, drawings, notes and comments, and the ball-tracking data recorded with a game.
• Technical details needed to run the Service: your device's push notification token, app version, and basic logs (for example IP address and time of requests) kept by our hosting providers for security.
• If you join our early access list: your email address and any details you choose to give.

2. What we don't collect

• We don't track your location.
• We don't use advertising, analytics or tracking SDKs, and we don't sell or rent personal information.
• Videos stay on your phone unless you upload them to the cloud.

3. Phone permissions

• Camera and microphone: to record games (and track the ball on the phone).
• Bluetooth and local network: to connect your gimbal, and to pair a second phone as a scoreboard or remote, even without internet.
• Motion: to help level your phone when you mount it.
• Photos (add only): to save videos and clips you export. We don't read your photo library.
• Notifications: to tell you when a game is ready, shared with you, or about to be deleted. You can turn these off in Settings.

4. How we use it

• To provide the Service: sign-in, recording, uploading, processing and streaming videos, highlights, stats, sharing and team features.
• To send service messages (for example a code to sign in, "your video is ready" or "you're in 3 highlights"). You can opt out of non-essential emails and notifications.
• To keep KickCam secure, prevent misuse, fix problems and meet legal obligations.
• We'll only use your videos to train or improve features such as ball tracking if you give us separate, clear permission.

5. Who can see your information

• Your team: members of a team can see its games, players and stats. Owners and coaches manage the team.
• People you share with: a game shared with "anyone with the link" can be watched by anyone who has the link, without an account. Share pages show player names and numbers, never player photos. Team-only games need a team account.
• Our service providers, who process information for us under contract: Supabase (database, sign-in and file storage), Amazon Web Services (video storage, processing and delivery from Sydney, Australia, and email), Expo (push notifications), and Apple or Google when you choose to sign in with them.
• Authorities, if the law requires it or to protect someone's safety.

6. Children

KickCam accounts are for people aged 16 and over, or younger people with a parent or guardian's permission. Teams often include children as players: they don't need accounts, and the team admin who adds them is responsible for having their parent or guardian's consent to record and list them. A parent or guardian can ask a team admin, or us, to remove a child's details or footage at any time.

7. Where your information is stored

Videos are stored and processed in Amazon Web Services' Sydney (ap-southeast-2) region. Our database and sign-in provider (Supabase) and some service providers may store or access information in other countries; when they do, we take reasonable steps to make sure it's protected to a similar standard.

8. How long we keep it

• Full game videos: 12 months after they're ready in the cloud, then deleted. Clips, stats and game details: until you or your team delete them.
• Deleted games: removed for good 30 days after deletion.
• Your account: until you delete it. When you do, we delete your profile and sign-in details; games and clips you made for a team stay with that team (without your name attached) unless the team is deleted.
• Backups and security logs are kept for a limited time and then deleted.

9. Security

We use encryption in transit, access controls so teams only see their own data, private storage for player photos, and secure providers. No system is perfectly secure; if a data breach is likely to cause serious harm, we'll notify you and the regulator as the law requires.

10. Your choices and rights

• See and correct your details in the app and on the website.
• Delete your account in the app (Settings › Delete account).
• Ask us for a copy of your information, or to correct or delete it, by emailing support@kickcam.video. We'll respond within 30 days.
• If you're unhappy with how we handled your information, contact us first. You can also complain to the Office of the Australian Information Commissioner (oaic.gov.au), or your local privacy regulator.

11. Changes

If we change this policy significantly, we'll ask you to agree again in the app or on the website. The date at the top shows the latest version.

12. Contact

Pocket Labs Pty Ltd · support@kickcam.video