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TROUBLESHOOTING

Heat, sun and cold weather

Keeping the phone cool in summer and the battery going in winter.

Heat and direct sun

  • Shade the phone: a small umbrella or a hood over the tripod makes a big difference.
  • Take the phone out of its case while recording, so it can lose heat.
  • While recording, the screen dims itself after 30 seconds without a touch to save battery and heat. Tap to wake it. Prefer the screen to stay bright? Turn off Dim while recording in Settings.
  • A Warm chip on the screen means the phone is getting hot: tracking checks fewer frames to cool down, but the recording quality stays the same.
  • Too hot means the phone is close to its limit. Shade it straight away. iPhones can stop the camera if they overheat.

Cold weather

  • Batteries drain much faster in the cold, and a cold phone can switch off even with charge left.
  • Start with a full battery, and keep the phone in a pocket until just before kick-off.
  • Plug into a power bank from the start, not when the battery is already low.
  • Charge the gimbal too: cold drains it as well.

A phone paired as the Remote shows the camera phone's battery and heat, so you can check without touching the camera.

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